NewRelic::Agent::ServerConnectionException: Service unavailable (503): Service Unavailable

Configured New Relic with ruby on rails application, however newrelic_agent.log shows below error, server is on DigitalOcean.

INFO : Unable to send metric_data data, will try again later. Error: 
INFO : NewRelic::Agent::ServerConnectionException: Service unavailable (503): Service Unavailable

also seeing below

INFO : NewRelic::Agent::ServerConnectionException: Recoverable error connecting to collector-8.newrelic.com:443: Connection reset by peer

what's wrong?

Answers


This could be a symptom of many different things. You should open a ticket with New Relic at https://support.newrelic.com


Also check the status of the New Relic service to see if there is an outage on their side: https://status.newrelic.com/


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