How to get Customer details from Order in WooCommerce?

I have a function that does this:

$order = new WC_Order($order_id);
$customer = new WC_Customer( $order_id );

How can I get customer details from this?. I have tried everything in the docs, but somehow, just some details are present but the rest arent, for example

$data['Address'] = $customer->get_address() . ' ' . $customer->get_address_2();
$data['ZipCode'] = $customer->get_postcode();

Is empty.




object(WC_Customer)#654 (2) { ["_data":protected]=> array(14) { ["country"]=> string(2) "IT" >["state"]=> string(0) "" ["postcode"]=> string(0) "" ["city"]=> string(0) "" ["address"]=> >string(0) "" ["address_2"]=> string(0) "" ["shipping_country"]=> string(2) "IT" ["shipping_state"]=> string(2) "BG" ["shipping_postcode"]=> string(0) "" ["shipping_city"]=> >string(0) "" ["shipping_address"]=> string(0) "" ["shipping_address_2"]=> string(0) "" ["is_vat_exempt"]=> bool(false) ["calculated_shipping"]=> bool(false) } ? ["_changed":"WC_Customer":private]=> bool(false) }

As you can see, the city is Present but the rest are empty. I have checked in the WP_usermeta and in the admin panel of the customer and all the data is there.

Any thoughts?


Having tried $customer = new WC_Customer(); and global $woocommerce; $customer = $woocommerce->customer; I was still getting empty address data even when I logged in as a non-admin user.

My solution was as follows:

function mwe_get_formatted_shipping_name_and_address($user_id) {

    $address = '';
    $address .= get_user_meta( $user_id, 'shipping_first_name', true );
    $address .= ' ';
    $address .= get_user_meta( $user_id, 'shipping_last_name', true );
    $address .= "\n";
    $address .= get_user_meta( $user_id, 'shipping_company', true );
    $address .= "\n";
    $address .= get_user_meta( $user_id, 'shipping_address_1', true );
    $address .= "\n";
    $address .= get_user_meta( $user_id, 'shipping_address_2', true );
    $address .= "\n";
    $address .= get_user_meta( $user_id, 'shipping_city', true );
    $address .= "\n";
    $address .= get_user_meta( $user_id, 'shipping_state', true );
    $address .= "\n";
    $address .= get_user_meta( $user_id, 'shipping_postcode', true );
    $address .= "\n";
    $address .= get_user_meta( $user_id, 'shipping_country', true );

    return $address;

...and this code works regardless of whether you are logged in as admin or not.

If you want customer's details that customer had entered while ordering, then you can use following code

$order = new WC_Order($order_id);
$billing_address = $order->get_billing_address();
$billing_address_html = $order->get_formatted_billing_address(); // for printing or displaying on web page
$shipping_address = $order->get_shipping_address();
$shipping_address_html = $order->get_formatted_shipping_address(); // for printing or displaying on web page

Apart from this, $customer = new WC_Customer( $order_id ); can not get you customer details

First of all, new WC_Customer() doesn't take any arguments

Secondly, WC_Customer will get customer's details only when the user is logged in & he/she is not on admin side, instead he/she should be on website's front-end like 'My Account', 'Shop', 'Cart', 'Checkout' page

Hope these information will be useful.

Maybe look at the Woocomerce Order class? For example, to get the customer's email address:

$order = new WC_Order($order_id);
echo $order->get_billing_email();

Just a thought...

Although, this may not be advisable

If you want to get Customer Details. Even when User doesn’t create an account But only makes an Order. You could just query it, directly from the database.

Although, there may be performance issues, querying directly, But this surely works 100%

You can search by post_id and meta_keys

 global $wpdb; // Get the global $wpdb
 $order_id = {Your Order Id}

 $table = $wpdb->prefix . 'postmeta';
 $sql = 'SELECT * FROM `'. $table . '` WHERE post_id = '. $order_id; 

        $result = $wpdb->get_results($sql);
        foreach($result as $res) {
            if( $res->meta_key == 'billing_phone'){
                   $phone = $res->meta_value;      // get billing phone
            if( $res->meta_key == 'billing_first_name'){
                   $firstname = $res->meta_value;   // get billing first name

            // You can get other values
            // billing_last_name
            // billing_email
            // billing_country
            // billing_address_1
            // billing_address_2
            // billing_postcode
            // billing_state

            // customer_ip_address
            // customer_user_agent

            // order_currency
            // order_key
            // order_total
            // order_shipping_tax
            // order_tax

            // payment_method_title
            // payment_method

            // shipping_first_name
            // shipping_last_name
            // shipping_postcode
            // shipping_state
            // shipping_city
            // shipping_address_1
            // shipping_address_2
            // shipping_company
            // shipping_country

$customer_id = get_current_user_id();
print get_user_meta( $customer_id, 'billing_first_name', true );

WooCommerce "Orders" are just a custom post type, so all the orders are stored in wp_posts and its order info in stored into wp_postmeta tables.

If you would like to get any details of WooCommerce "Order" then you can use below code.

$order_meta = get_post_meta($order_id); 

The above code returns an array of WooCommerce "Order" info. You can use that information as shown below:

$shipping_first_name = $order_meta['_shipping_first_name'][0];

To view all data exist in "$order_meta" array. You can use below code:


This is happening because the WC_Customer abstract doesn't hold hold address data (among other data) apart from within a session. This data is stored via the cart/checkout pages, but again—only in the session (as far as the WC_Customer class goes).

If you take a look at how the checkout page gets the customer data, you'll follow it to the WC_Checkout class method get_value, which pulls it directly out of user meta. You'd do well to follow the same pattern :-)

I was looking something like this. It works well. So get mobile number in woocommerce plugin like this -

$customer_id = get_current_user_id();
print get_user_meta( $customer_id, 'billing_phone', true );

A bit late, but I just dealt with this and came across this post. Depending on what you really want, you can get the details from the order like this:

$field = get_post_meta( $order->id, $field_name, true );

Where $field_name is '_billing_address_1' or '_shipping_address_1'or '_first_name'. You can google the other fields, but don't forget the "_" at the beginning.

If you want to retrieve the customer for this order, and get it's field directly, it works as in your solution, except you do not need to retrieve the full customer object:

$customer_id = (int)$order->user_id;

$field= get_user_meta($customer_id, $field_name,true)

; Now in this case, the $field_name does not start with "_" For example: 'first_name', and 'billing_address_1'

Here in LoicTheAztec's answer is shown how to retrieve this information.

Only for Woocommerce v3.0+

Basically, you can call

// Get an instance of the WC_Order object
$order = wc_get_order( $order_id );

This will return an array to the billing order data, including billing and shipping properties. Explore it by var_dump-ing it. Here's an example:

$order_billing_data = array(
    "first_name" => $order_data['billing']['first_name'],
    "last_name" => $order_data['billing']['last_name'],
    "company" => $order_data['billing']['company'],
    "address_1" => $order_data['billing']['address_1'],
    "address_2" => $order_data['billing']['address_2'],
    "city" => $order_data['billing']['city'],
    "state" => $order_data['billing']['state'],
    "postcode" => $order_data['billing']['postcode'],
    "country" => $order_data['billing']['country'],
    "email" => $order_data['billing']['email'],
    "phone" => $order_data['billing']['phone'],


And another example to get customer detail from database:

$order = new WC_Order( $order_id );
$order_detail['status']              = $order->get_status();
$order_detail['customer_first_name'] = get_post_meta( $order_id, '_billing_first_name', true );
$order_detail['customer_last_name']  = get_post_meta( $order_id, '_billing_last_name', true );
$order_detail['customer_email']      = get_post_meta( $order_id, '_billing_email', true );
$order_detail['customer_company']    = get_post_meta( $order_id, '_billing_company', true );
$order_detail['customer_address']    = get_post_meta( $order_id, '_billing_address_1', true );
$order_detail['customer_city']       = get_post_meta( $order_id, '_billing_city', true );
$order_detail['customer_state']      = get_post_meta( $order_id, '_billing_state', true );
$order_detail['customer_postcode']   = get_post_meta( $order_id, '_billing_postcode', true );

get customer id from order object

$order = new WC_Order($order_id);

// here the customer data
$customer = get_userdata($order->customer_user);
echo $customer->display_name;

This is an old question, and I did not find a great answer here but did manage to figure it out.

$order_meta    = get_post_meta( $order_id );
$email         = $order_meta["_shipping_email"][0] ?: $order_meta["_billing_email"][0];

I do know know for sure if shipping email is part of the metadata, but if so I would rather have it than the billing email - at least for my purposes.

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